INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

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Where can I view my sales receipt?

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How can I return an item?

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Will you restock items indicated as “out of stock?”

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Where can I ship my order?

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INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    INFORMATION ABOUT US

    CONTACT US FOR ANY QUESTIONS

      • wd phone dark Phone: +91 9074453828
      • wd envelope dark support@memokart.com
      • wd cursor dark 9/264/F Luthfi Complex, 1st Floor' Near PHC Road, Upper Bazar Badiadka, Kasaragod, Kerala 671551

      Frequently Asked Quetions

      How do I place an order?

      Select Frame & Size, fill in the required details, and upload images and place the order. That’s all you need to do. We will send a design preview of the image to your WhatsApp. You can confirm the design or request changes. Then we will print and ship it to your doorstep. Please Contact us if you have any queries regarding order placing.

      What types of personalized gifts do you offer?

      We offer a wide range of personalized gifts, including custom mugs, photo frames, keychains, wall art, cushions, phone cases, and much more. You can add names, messages, or images to make your gifts truly special.

      What is the typical delivery time for my order?

      Once your order is confirmed, we typically ship within 3-5 business days. Delivery times may vary depending on your location, but we aim for 5-7 days for most orders across India.

      Do you offer cash on delivery (COD)?

      No, MemoKart does not currently offer Cash on Delivery (COD) as a payment option. We accept secure online payments via credit/debit cards, net banking, and other popular digital payment methods.

      If you have any questions about payment options or need assistance with the payment process, please feel free to contact our customer support team.

      How can I track my order?

      Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this number to track your package through our courier partner's website.

      What if I receive a damaged or incorrect product?

      If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear images of the product. We will arrange for a replacement or provide a refund, depending on the situation.

      Note: Unboxing videois Mandatory

      Do you ship internationally?

      Currently, we only ship within India. Stay tuned for updates on international shipping options in the future!

      How can I contact you for support?

      You can reach us at:

      • Phone: +91 9074453828
      • Email: support@memokart.com
        We’re here to assist you with any inquiries or issues you may have!